🚚 Shipping Policy

Last updated: September 2025

At Klerux, we want to make sure your beauty products arrive quickly, safely, and hassle-free. This Shipping Policy explains how we process and deliver orders.

📦 Order Processing

All orders are processed within 1–2 business days (Monday–Friday).
You will receive a confirmation email once your order has been dispatched.

🇬🇧 UK Shipping

Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days
Free Shipping: Available on all orders over £50

🌍 International Shipping

We currently deliver to selected international countries.
Delivery time: typically 5–14 business days, depending on destination.
Customs duties and local taxes are the responsibility of the customer.

💰 Shipping Costs

Calculated at checkout based on your location and chosen method.
Any free shipping promotions will be clearly shown on our website.

📢 Delivery Issues

If your order is delayed, lost, or damaged, please contact us within 7 days of expected delivery.
For missing parcels, we may open a claim with the courier before issuing a refund or replacement.

⚠️ Important Notes

Please ensure your shipping address is correct at checkout — we cannot be responsible for delays caused by incorrect details.
Delivery times may be longer during busy periods (sales, holidays, etc.).

📬 Contact Us

If you have any shipping-related questions, please contact our team:
📧 support@klerux.com