📜 Terms & Conditions

Last updated: September 2025

Welcome to Klerux. By accessing and using our website (www.klerux.com) and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

🛒 1. General Information

Klerux is a UK-based beauty brand offering cosmetics, skincare, and related products.
These Terms govern all sales, services, and use of our website.
By purchasing from us, you confirm that you are at least 18 years old or have parental/guardian consent.

💳 2. Orders & Payments

All prices are displayed in GBP (£) and include VAT where applicable.
Payments are securely processed via Shopify Payments, PayPal, or other approved gateways.
Orders are only confirmed once payment has been successfully received.
We reserve the right to cancel or refuse any order (e.g., suspected fraud or product unavailability).

🚚 3. Shipping & Delivery

Orders are processed within 1–2 business days.
Estimated delivery times are provided at checkout but are not guaranteed.
Risk of loss or damage transfers to the customer once the order has been delivered.
For full details, see our 🚚 Shipping Policy.

🔄 4. Returns, Exchanges & Refunds

Customers may return eligible items within 14 days of delivery.
Refunds are only issued for unused, unopened products in original packaging.
Faulty or incorrect items will be replaced or refunded at no extra cost.
For complete details, see our 🔄 Returns & Exchanges Policy and 💳 Refund Policy.

🔒 5. Privacy & Data Protection

We respect your privacy and comply with UK Data Protection laws (GDPR).
Your personal data is only used for processing orders, marketing (if opted in), and improving our services.
For full details, see our 🔒 Privacy Policy and 🍪 Cookie Policy.

⚠️ 6. Product Disclaimer

All Klerux beauty products are intended for external use only.
Results may vary depending on individual skin type.
Always perform a patch test before using new products.
Klerux is not liable for reactions, allergies, or misuse of products.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

💡 7. Intellectual Property

All content on this website (logos, text, graphics, product images, etc.) is the property of Klerux.
You may not copy, reproduce, or distribute any content without prior written consent.

⚖️ 8. Limitation of Liability

Klerux shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our products or website.
Our total liability for any claim will not exceed the amount paid for the product in question.

📝 9. Changes to Terms

We may update these Terms & Conditions at any time.
Updates will be posted on this page with the “last updated” date.
Continued use of our website after changes means you accept the revised Terms.

📧 10. Contact Us

For questions about these Terms & Conditions, please contact:
📩 support@klerux.com